Privacy Policy

1. Introduction

EvenFieldGateway ("we," "our," or "us") is dedicated to maintaining your privacy. This Privacy Policy outlines how your information is collected, used, shared, and protected when interacting with our website evenfieldgateway.sbs or utilizing our yacht charter services.

By accessing our services, you are giving your consent to the data handling processes described here. This document is in line with privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy legislation in Canada.

2. Information We Collect

2.1 Personal Information

We gather personal details that you provide willingly when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete forms present on our website
• Take part in our surveys or promotional events

This data may consist of:

• Your name and contact details (email, telephone, postal address)
• Billing information (securely processed by third-party services)
• Your yacht charter preferences and needs
• Emergency contact details
• Food preferences or health-related information (if given)

2.2 Automatically Collected Information

Automatically gathered information by our website includes details about your device and browsing activities:

• IP address and geolocation data
• Browser configuration and edition
• Web pages viewed and duration of visit on our site
• Source websites
• Device specifics (type, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

To improve your browsing experience, we utilize cookies and similar tracking methods. These help us with:

• Storing your preferences
• Analyzing site traffic and performance
• Serving tailored content
• Enhancing our service offerings

Your preferences for cookies can be managed through your browser settings or by using our cookie consent notification.

3. How We Use Your Information

We employ the information we accrue for these purposes:

• Service Provision: To fulfill yacht charter services, confirm reservations, and communicate regarding your bookings
• Client Support: To address your questions and offer support
• Financial Transactions: For payment facilitation and billing management
• Safety and Compliance: To secure the integrity of our operations and guard against deceit
• Promotional Activities: To send marketing communications and news, provided you agree
• Site Enhancement: To study user interaction and boost our website's functionality
• Legal Adherence: For compliance with relevant legal stipulations

4. Disclosure and Sharing of Information

Your personal details are neither sold, exchanged, nor leased to external parties. However, we might share your information under these circumstances:

4.1 With Service Providers

Details might be shared with reliable third-party vendors aiding us with payment processing, website management, email distribution, analytical and monitoring services, and client service.

4.2 Under Legal Obligations

We could disclose your data when legally mandated or in response to legal proceedings, including court orders, emergencies, or inquiries into suspected fraud or unlawful activities.

4.3 During Business Transactions

If a business transfer such as a merger, acquisition, or asset sale occurs, your data may be part of the transferred assets.

5. Data Security

We have imposed suitable security measures like encryption, secure servers, access restrictions, periodic evaluations, and training for staff to shield your personal data from unauthorized access, changes, exposure, or destruction.

However, we cannot provide a guarantee for absolute security of your information due to the inherent vulnerabilities of internet data transmission and electronic storage.

6. Data Retention

We store your personal details for as long as it's needed to serve the purposes it was collected for, or as mandated by law. Generally, retention periods are:

• For charter bookings: 7 years for legal/tax purposes
• For marketing communications: until you opt out or request deletion
• For website analytics: 26 months
• For customer service: 3 years from the last interaction

7. Your Rights and Preferences

You hold rights to access, amend, erase (as per legal constraints), data portability, opting out of marketing communications, and managing cookies. To exercise your rights, get in touch using the provided contact details.

8. Services by Third Parties

8.1 Google Analytics

To analyze website traffic, we employ Google Analytics. You may opt out using the Google Analytics Opt-out Browser Add-on.

8.2 Social Networking Platforms

Our site may contain links to social media with their respective privacy policies.

8.3 Payment Service Providers

Financial transactions are handled by PCI DSS-compliant third-party payment processors.

9. International Data Transfers

We may transmit and process your information in countries other than Spain. We implement suitable safeguards in line with relevant privacy laws.

10. Children’s Privacy

Our platforms do not target children under the age of 13, and we do not collect their data knowingly. If you suspect a child has provided their data to us, please inform us immediately.

11. Privacy Policy Modifications

This Privacy Policy may be revised to reflect updates in our procedures or legal requirements. Changes will be communicated by posting the revised policy, sending emails to registered users, or through an onsite notification. Continued use after the effective date implies consent to the changes.

12. Contact Information

For inquiries on this Privacy Policy or our data practices, you can reach out to us as follows:

13. Google Ads User Consent Policy Compliance

We adhere to the user consent stipulations prescribed by Google Ads. Adjustments to your tracking and cookie preferences can be made at any time through our cookie setting interface.